CUSTOMER COMMITMENT

At Northeastern Supply we live and breathe the mantra of “working harder, doing whatever it takes to be the customers preferred supplier” That means we focus on:

EXPERTISE
  We pride ourselves on offering the best industry and product specific knowledge for the toughest of job requirements
INVENTORY AVAILABILITY
  Having the right products at the right place, and at the right time - at our 35 branch locations or delivered to you the next day
ORDER ACCURACY
  We focus on delivering 99%+ accuracy, meaning you get what you ordered and in fill
ON TIME DELIVERIES
  Orders delivered within the window provided
WILL CALL ORDERS
  Available in full when you come to pick up, saving you time en-route to the next job
PRICING ACCURACY
  Products priced right, the first time, to keep your back office business running efficiently
RETURNS
  No hassle returns with timely credit back to your account
BEYOND THE NORM
  Our employees are empowered at all levels to “do whatever it takes” to meet our customer’s needs, even if it means going beyond the normal standard of business