Founded in 1945, Northeastern Supply, Inc. began in a group of converted "row houses" in downtown Baltimore, Maryland and subsequently, a satellite branch was opened in Elkton, Maryland. As the company grew, it hired John H. Cook III in 1964 to run their Elkton location. He was branch manager until 1971, when he then purchased Northeastern Supply, Inc. and has since now retired. His son, Steve Cook, has been serving as President of the company since 1987. Upon graduating from college, Steve started the technology focus of Northeastern with the implementation of its first computer system for inventory control and billing.
Currently, Northeastern Supply has 300 employees serving throughout 33 locations in Maryland, Pennsylvania, Delaware, Virginia and West Virginia. It is considered to be one of the Mid-Atlantic’s fastest growing Plumbing, HVAC, and Water Systems businesses.
To help fuel the growth of Northeastern, Northeastern opened a state-of-the-art central distribution center in 2001, which distributes thousands of products by bar-code, to all of its branch locations. The distribution center is key to supporting the high fill rates and access to specialty products that Northeastern has become known for. With over 140 vehicles making deliveries on a daily basis, Northeastern is able to offer same day delivery to their customers from its 32 locations. It also offers free onsite storage trailers for customers looking for a secure storage room on site that protects their supplies from damage, theft and weather. And when it comes to after hour’s emergency, Northeastern employs a professional service to take customer calls and route them to the closest Northeastern associate. No matter the hour, or the day, Northeastern can support its customers with unparalleled service.
To date, Northeastern Supply has 28 specialists on staff for technical support and solutions. These specialist are called upon daily to assist customers and fellow sales associates in area’s which include Bath and Kitchen Studio Design, Basco Shower Doors, Builder Sales Development, Commercial Plumbing, HVAC, Hydronic, Radiant, Steam and Solar, Faucet Parts, Lighting, Pump & Sewer, Water Conditioning, Water Heaters, Commercial Electric Water Heaters and Water Systems.
Commemorating its 20th straight season of NASCAR sponsorship, Northeastern invites their customers to NASCAR Nationwide Races, in which hundreds of customers are privileged to a hospitality party which includes autograph sessions by NASCAR drivers, an opportunity to meet their current driver – Regan Smith and his JR Motorsports team, a cookout, and tickets into the race. All of the Northeastern “Touch” events are sponsored by the many vendors that they have chosen to grow with Northeastern over the past 68 years.
As Steve Cook, the president of Northeastern explains, “We are a young thinking, aggressive company, constantly striving to do it better. We live and breathe our mission statement.”